Training Your Managers

Once you have the right or best mix of people for your team do you tend to your own EI development? Do you offer your people opportunities to enhance their own EI? What do you do to create a people-centered, We culture? One that is focused on engagement with everyone as they contribute their very best to the mission.

This is part 3 of the 4-part series on Optimizing Your Management Team by Diana Gabriel, Certified Strengths Strategy Coach.

Leaders who emphasis a people-first culture raise managers who excel in these areas. Click To Tweet

If you’re anything like the leaders I work with, you want you’re your people to enjoy their jobs, and the relationships they have with each other and their managers. In optimizing a team, it’s fundamental that your people be engaged. Leaders and managers with well-developed people skills can ensure this, and they need to continually sharpen these attributes to become highly skilled and effective.

Everyone has room to grow and improve in their leadership capacity. The most successful leaders make sure their managers are on a growth path by providing opportunities to train and learn. Most organizations or institutions offer technical training, which is important. However, few leaders recognize the need for on-going development of people skills. Leaders who emphasis a people-first culture raise managers who excel in these areas.

You may find the right resources within your staff to conduct training for your managers. If not, find external services to provide training at your location or someplace nearby. Many executive coaches or teachers can offer training in EI and soft skills.

When this topic comes up with my coaching clients, we discuss the importance of assessing and training managers in:

• Listening and feedback
• Delegating
• Negotiating
• Empathy
• Collaboration and multi-discipline interaction
• Transparency
• Problem solving
• Teamwork
• Interviewing for job openings or promotions
• Approachability and conversation
• Firmness with fairness
• Conflict management
• Stress management
• Running a meeting
• Accountability
• Coaching and mentoring

A leader or manager who is aware can pass along training and knowledge to their people. This is why coaching and mentoring skills are so vital for you as a leader or manager when enhancing the effectiveness of your people. The most successful organizations engage managers who are capable of raising future leaders.

Well-rounded leaders and managers are best able to address the needs of your people and maintain their engagement, motivation, and effectiveness. As a regular refresher, some types of training may need to be offered. This priority of training creates a culture of excellence.

What do you pay attention to in your development? What development opportunities do you offer your people to improve their EI skills? I’d love to hear from you. You can reach me here and on LinkedIn.