Diana Gabriel

Certified Professional Coach

  • HOME
  • ABOUT
  • COACHING
  • WORKSHOPS
  • BOOKS
  • TOOLS
  • BLOG
  • ARTICLES
  • FAQ
  • CONTACT

The Deficit in Leadership Trust

March 20, 2013 by Diana Leave a Comment

Wednesday 03.20.13The leaders I work with are, for the most part, 99.9 percent trustworthy or are striving to be.   At least in the relationships we have, there is no doubt in my mind they are good people genuinely interested in bringing out the best in themselves and those who work for them.

And yet, if we were to survey their employees, I’ll bet they don’t all get high marks in the trust department. There are many reasons for this and I’d like to talk about them. First, here’s what the research says:

Only seven percent of employees say they trust their senior leaders to look out for their best interests. In a 2011 Maritz survey (http://www.maritzresearch.com), more than 90,000 employees worldwide said the No. 1 driver of employee engagement was “when senior management takes a genuine interest in me as an individual.”

Employees want consistency between their leaders’ words and actions. But only 11 percent of employees strongly agree that their managers “walk the talk,” the Maritz poll reveals.

Trusting relationships are what make the difference between people’s feeling good about what they do and simply going through the motions. Trust is inspiring and energy producing. ~ Dennis and Michelle Reina, Trust & Betrayal in the Workplace (http://www.amazon.com/Trust-Betrayal-Workplace-Relationships-Organization/dp/1576753778/ref=ntt_at_ep_dpt_1)

Fairly or unfairly, leaders’ behaviors are magnified and weighted, including their values, work ethics, integrity and perceived honesty. Employees have high moral expectations of those they choose to follow.

Why, then, do almost 90 percent of leaders rate so poorly on measures of trust? It’s not just a problem for rank-and-file employees. Roughly half of all managers don’t trust their leaders, according to a Golin Harris (http://en.wikipedia.org/wiki/Golin_Harris_International) survey of 450 executives at 30 global companies.

These statistics are particularly troubling. A distrustful environment creates expensive—and sometimes irreparable—problems.

I’ll bet there’s a trust deficit in your company somewhere, and you may not even realize it. Maybe it’s part of the culture, and it’s not talked about. It can be a hidden cause of lack of engagement. What do you think?

 

Filed Under: Coaching

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Connect with Diana

  • Email
  • Facebook
  • LinkedIn
  • Twitter

Testimonials

Working with Diana was great. She helped me identify my leadership strengths and find ways to use them to maximize my value to the organization as I transitioned into a new role with greater responsibility.
Executive of a NonprofitMissouri
The main benefit of coaching was simply the reworking of my priorities to bring some semblance of balance back into my life as it applied to my family relationships and personal well-being.
Stephen S. TalmageBishop, Grand Canyon Synod

Creating a Framework for Success as a Sustainable Leader in a Socially Connected Environment
Being a sustainable leader isn’t just a ‘touchy-feely’ term. It’s about creating innovation and collaboration within your environment. It’s about accomplishing goals that matter. And yes, it’s even about improving the bottom line of your business.

Because nothing is sustainable if it doesn’t “increase profitability and your competitive advantage.”

Download my Complimentary Workbook: “Creating a Framework for Success as a Sustainable Leader in a Socially Connected Environment.”

Recent Blog Posts

  • Authentic Leaders Make Passion Contagious
  • Authentic Leaders Put Values Into Practice
  • Direct Communication is Required for Authentic Leadership
  • Adaptability is Required for Authentic Leadership
  • The Need for Authentic Leadership

Blog Post Archives

Contact Information

DianaSmLogo Diana Gabriel, PPC
Professional Certified Coach

diana@dianagabriel.com
507.345.7090

Top Posts & Pages

  • The 4 Components of Trust
  • The Ten Commandments to Human Relations
  • What are the Crucibles of Leadership?

Follow me on Twitter

My Tweets
  • Home
  • About
  • Coaching
  • Workshops
  • Books
  • Tools
  • Blog
  • Articles
  • FAQ
  • Contact
  • Site Map

Copyright © 2021 — Diana Gabriel, PPC • All rights reserved. • Privacy Statement • Legal Notice

  • Home
  • About
  • Coaching
  • Workshops
  • Books
  • Tools
  • Blog
  • Articles
  • FAQ
  • Contact
  • Site Map