In this final post on Good-Enough Cultures I’ll highlight two examples of Leaders who do not settle for good enough. I’ve worked with both of these leaders. Taking deep dives into their strengths and building their capacity as leaders was transformative for them in how they see their people and lead their teams. They felt […]
How the Good-Enough Culture Takes Root
When you’re mindful of customer service you notice great and not so great examples of it everywhere – in newspapers, blogs, articles and personal stories. Completely opposite of the airline experience I shared last week, is another flight I took recently. Everyone had boarded and settled in when the pilot informed us they were working […]
Diana Gabriel, PPC