Once you have the right or best mix of people for your team do you tend to your own EI development? Do you offer your people opportunities to enhance their own EI? What do you do to create a people-centered, We culture? One that is focused on engagement with everyone as they contribute their very […]
The Gift of Receiving Feedback
Following the last few blogs on Creating Cultures of Trust, I think about an overlooked aspect of the trust dynamic—our openness to courageously offer honest feedback and receive feedback as a gift that helps us to be the best versions of ourselves. With the strengths package that I was given I feel compelled, at times, […]
Success Through Mindful Reflection
Recently, I had a conversation with a client who’s Strengths, for the most part, fall into the task domains of Strategic Thinking and Executing. Early in our relationship, I offered an exercise to help them identify and name their core values and a sense of purpose. I invited them to pick a stone from the […]
Just the Right Management Mix
Happiness Comes From The Inside Out
If you’re unhappy today, you’ll be unhappy tomorrow — unless you are intentional and take action. Research shows that up to half of our happiness is genetic. We have a certain predisposition towards a level of happiness and satisfaction. But while genetics may dictate some of our happiness quotient, each of us is responsible for […]
Happiness Is A Choice
As we enter into a New Year I invite you to ponder: It is possible to take specific action steps to become happier? We find ourselves pouring effort into improving our circumstances, only to find that we’re not that much happier after all? The King of Bhutan, the last Buddhist kingdom in the Himalayas, has […]
Can You Measure Trust?
What if you could measure trust? If you could put a number on the degree of trust in a relationship, perhaps you could then see the areas you could adjust and improve. Consultants Maister, Green and Galford in The Trusted Advisor use the four components of trust to provide a concrete measurement tool they call […]
The 4 Components of Trust
The 5 Trust Building Skills
I’ve been exploring what builds high leadership trust and Maister, Green and Galford write about the elements that build trust in their book The Trusted Advisors (Free Press, 2001). Trustworthy leaders practice and master five key abilities: 1. Listen Well Most leaders use their listening skills to gather information. But, listening is a critical tool for connecting with […]
How to Build Leadership Trust?
In the work I do coaching leaders, everyone hopes to have high leadership trust with stakeholders. Surveys, however, show otherwise. The truth is most leaders could do more to engender an environment of high trust. In my experience, part of the problem is that “trust” is a bit ill-defined and subjective, like “world peace.” Everyone […]