Asking powerful questions can change the course of a conversation with amazing results. When people feel important enough to be listened to they feel connected, they are more likely to be fully engaged with you, and appreciate the experience. You hold a lot of power and influence in how you chose to engage others. Perfecting the […]

Asking powerful questions is an art found in the simplicity of how we phrase a question. It requires thoughtfulness and practice. Being authentic and fully present is essential to having the impactful conversations. As with any new skill, play around with your powerful questions, wordsmithing them until they feel authentic to you. We learn by practicing, assessing results, tweaking […]

In a conversation, do you remember the last time someone really focused on you? When they were genuinely curious about you? Do you remember how that felt? When others are curious about us – about who we are, what we’re interested in, what we think and what matters to us – we feel good. We […]

‘If you’re going to do it, do it right or don’t do it at all.’ This old adage applies so aptly to the Art of Apologizing. If you are not apologizing for the right reasons or with an open heart it may be best not to approach the apology until you can get there. More damage […]

We live in a culture that often sees failure as a personal – ‘I am a failure because xxxx happened’ vs ‘I failed when I let xxxx happen.’ When we keep this perspective, failing and making mistakes is about being human. We fail, we learn from our failures, we get up, do better and move […]

In my last series I focused on how people perceive what we say or do. Sometimes, what we say or do is an innocent mistake and sometimes we have simply messed up. In either case it serves us to know how to apologize. Many people apologize in a manner that seems to add insult to […]