- To guard against groupthink, use checklists or ask certain team members to play devil’s advocates.
- If you need to stimulate creativity, ask people to come up with ideas alone before sharing them with the team. If you seek the wisdom of the crowd, gather it electronically or in writing first.
Face-to-face contact is important because it builds trust, but group dynamics contain unavoidable impediments to creative thinking. Don’t mistake assertiveness or eloquence for good ideas.
What has worked for you?