It’s tough to give or receive feedback in a culture of ‘nice’, where we infinitely extend grace. While working with organizations I notice the leaders becoming frustrated that their people aren’t performing as expected. Yet, not wanting their people to feel bad, they avoid the difficult conversations that hold people accountable. Some leaders create stories […]
Raising Your Trust Quotient: A Life of Integrity
I recently had a long and difficult conversation with a client who is working toward creating a Culture of Trust in their organization. Committed and excited to make this happen in 2018, they are used to creating a plan for what they want and executing it with success. With their dominant strength lying in the […]
The Spirit of Appreciation in Building Trust
As a leader, you entrust your team members to complete tasks. You can do this by deciding that your approach to the task is right or you can trust your people to accomplish the task from their strengths lens or perspective. Adopting a Strategic Interdependence Mindset is a choice you can make to support and […]
Do you Need to Raise Your Trust Quotient?
During coaching conversations leaders often wonder: “How can I encourage my people to be more accountable?” You may feel that it’s simply a communication issue – once you learn to communicate better, problem solved. However, as we unravel the concerns around accountability, it becomes abundantly clear that trust – your lack of trust in yourself […]
Social Skills: Technology Changes Human Interaction
Turn Around a Good-Enough Culture
If your organization suffers from a good-enough culture, take heart: there are steps that you can take as a leader in overcoming a good-enough culture. As I mentioned in a previous post, caring is linked to understanding. Author Chowdhury, in his book, The Difference: When Good Enough Isn’t Enough, suggests that leaders who apply these […]
Sparking Passion
In my work, I find that leaders who hold close the best interest of their team members and encourage and inspire them to be their best selves. They see themselves in relationship to and with their team, believing in the value of their people and demonstrating trust and respect for their contribution to the team. […]
When Teams Lack Clear Expectations
I have spent the last several weeks talking about and looking at the function of teams. A team’s greatest success or failure often rests on the shoulders of you as their leader. Your understanding of who you are and how you show up with your team has the potential to greatly influence in how they […]
When Teams Lack Accountability
Why Accountability? Everyone talks about it. Leaders want it. Employees are often afraid of it. What about it is so difficult and elusive? Who do you need to be as a leader to make accountability stick? What does it take to establish accountability touch points? And, for the sake of what? I am always asking […]
When Teams Are Not Accountable
Commitment and accountability of team members is an area that challenges many of leaders that I work with. They stumble when contemplating how to have an effective, productive conversation regarding the lack of accountability of a team member. It often starts with ‘I trust you but….’ and then goes into repetitious conversation around expectations not […]
Diana Gabriel, PPC