We’re in the midst of the busy holiday season, with a lot of activity, excitement, stress and a sense that there’s not enough time for everything. As we experience more people out shopping at the same time in search of the perfect gift at the best price, patience, compassion, and empathy are often a part […]
Empathy.
In the Future of Work, Social Skills are Priority
Several weeks ago, I wrote a series on the Good Enough Culture. As I reflect on my experiences that triggered these writings, I find that the fundamental and sincere social skills most of us were taught as children could have had a very positive impact on the customers, which would have resulted in very different […]
How to Hire for Passion
In my work as a Strengths Based Sustainable Leadership Coach I witness the passion and the joy that people exude when their strengths are aligned with their job responsibilities. They’re enthusiastic about contributing their gifts and talents to the big picture and what they are charged to accomplish. This is most powerful when the vision […]
When Teams Lack Accountability
Why Accountability? Everyone talks about it. Leaders want it. Employees are often afraid of it. What about it is so difficult and elusive? Who do you need to be as a leader to make accountability stick? What does it take to establish accountability touch points? And, for the sake of what? I am always asking […]
When Teams Are Not Accountable
Commitment and accountability of team members is an area that challenges many of leaders that I work with. They stumble when contemplating how to have an effective, productive conversation regarding the lack of accountability of a team member. It often starts with ‘I trust you but….’ and then goes into repetitious conversation around expectations not […]
What Happens when Teams Avoid Conflict?
Working with executives and their teams is my privilege and honor. I’ve observed the best of courageous leaders who lean into conflict within their teams and experience amazing breakthroughs. I’ve also witnessed good leaders who avoid conflict and let the issues fester underground. Those issues are either pushed aside, leaving the team in ambiguity and […]
Can Dysfunctional Teams Become Functional?
Many leaders I work with discover that, when they promoted to a new leadership opportunity, they have inherited a troubled team. And they are now expected to fix it – making the team functional. Frequently, their new team is not interested in being fixed or functioning any differently than do currently. To further complicate leadership […]
Diana Gabriel, PPC