“Rediscovering the secrets to creating lasting value.” This is the subtitle to Bill George’s book, Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value. The statement, “… creating lasting value” captures the heart of being an authentic leader. We need to ask the question, what does creating lasting value look like? What do I need […]
How to Keep Your Managers Engaged
Engagement is a buzzword right now and continues to be an important driving force for creating teams of excellence. As a leader or manager you must walk the talk of your expectations. What do you do to demonstrate engagement? This is part 4 of the 4-part series on Optimizing Your Management Team by Diana Gabriel, Certified […]
Sufficiency, Sustainability and Generosity
An article by Diana Gabriel, Certified Strengths Strategy Coach, originally published in Women, Inc., February/March 2007 We are deep into long days of winter when time seems to slow down a bit and gives us space to reflect. By now I hope that each of you has taken some time to set your vision or […]
Challenges of Receiving Feedback
It’s tough to give or receive feedback in a culture of ‘nice’, where we infinitely extend grace. While working with organizations I notice the leaders becoming frustrated that their people aren’t performing as expected. Yet, not wanting their people to feel bad, they avoid the difficult conversations that hold people accountable. Some leaders create stories […]
Raising Your Trust Quotient: A Life of Integrity
I recently had a long and difficult conversation with a client who is working toward creating a Culture of Trust in their organization. Committed and excited to make this happen in 2018, they are used to creating a plan for what they want and executing it with success. With their dominant strength lying in the […]
The Spirit of Appreciation in Building Trust
As a leader, you entrust your team members to complete tasks. You can do this by deciding that your approach to the task is right or you can trust your people to accomplish the task from their strengths lens or perspective. Adopting a Strategic Interdependence Mindset is a choice you can make to support and […]
Living into Your Life Purpose: Focusing on Relationships and Health
I have to admit, I love exploring and learning about our purpose—our calling. I believe we are all born with the capacity to contribute our unique strengths. The burning question is—when do you push the pause button on this fast-paced life to reflect on what brings you meaning? When do you feel most fulfilled? What […]
Social Skills: Technology Changes Human Interaction
In the Future of Work, Social Skills are Priority
Several weeks ago, I wrote a series on the Good Enough Culture. As I reflect on my experiences that triggered these writings, I find that the fundamental and sincere social skills most of us were taught as children could have had a very positive impact on the customers, which would have resulted in very different […]
Social Skills – The Human Factor at Work
Reflecting on and writing about customer service experiences has brought up the question – what is the employment experience like for those individuals who are responsible for or provide such poor service? Do they feel like valued employees? Do they even know what it feels like to be a valued employee? Do they believe that […]
Diana Gabriel, PPC