Be a Better Listener (Part 4)

9 Keys to Better Listening

Keep the following goals in mind when practicing good listening skills:

  1. Just listen.
  2. Don’t interrupt.
  3. Don’t finish the other person’s sentences.
  4. Don’t say “I knew that.”
  5. Don’t agree with the other person. Be neutral. Even if he praises you, just say “thank you.”
  6. Don’t use the words “no,” “but” or “however.”
  7. Don’t be distracted. Don’t let your eyes or your attention wander.
  8. Maintain your end of the dialogue by asking intelligent questions that show you’re paying attention. Move the conversation along, and allow the other person to talk.
  9. Don’t strive to impress others or demonstrate how smart or funny you are.
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