(Intro from Part 1: Businesses are becoming more complex. It’s harder to predict outcomes because intricate systems interact in unexpected ways.
Staying on track is much easier with a guide or checklist. Michael Useem, a professor at The Wharton School of the University of Pennsylvania and bestselling author of The Leadership Moment, has published The Leader’s Checklist to create a clear roadmap for navigating any situation. I will present in the blog in condensed form, with sample questions accompanying each principle.)
3. Express Confidence: Provide frequent feedback to express appreciation for the support of your team.
Studies have shown that more than 80 percent of U.S. employees don’t believe they’re working in their dream jobs. What if leaders could change this? What if they began to inspire their people with why they do what they do, instead of the what and the how of company policies and procedures? What if 80 percent of your workforce actually thought they had landed their dream jobs?
People who love going to work are more creative and productive. They go home feeling satisfied and have happier families. They treat their colleagues and customers better. Inspired people are the glue that holds strong companies together, while also increasing bottom lines.
Inspired team members care because you care. You may know why you fought long and hard to ascend to a leadership position, but you cannot inspire others until they buy into the “why” and become self-motivated.
You know you’ve succeeded when employees’ beliefs resonate with your own, when they demonstrate their loyalty and when they’re willing to turn down better offers or other options.
a. Do the people you work with know you respect and value their talents and efforts?
b. Have you made it clear that their upward guidance is welcomed and sought?
c. Is there a sense of engagement on the frontlines, with a minimum of “us” vs. “them” mentality?